返品・交換について
- 返品は消印有効で、商品到着後 7 日以内に郵送してください。 商品は、元のタグが付けられ、元のパッケージに入った状態で未着用である必要があります。
- 処理の遅延を避けるため、返品には元の梱包リストを同梱してください。 荷物を受け取り次第、当社の倉庫が返品を処理し、電子メールで通知されます。
- 当社は、通知なしにいつでも返品/返金/交換ポリシーを修正、更新、または変更する権利を留保します。
- 返品を処理するには電子メールを送信してください。
*メールアドレス:thegreatmistake.help@gmail.com
(注文番号を入力してください)
HELLO. HOW CAN WE HELP YOU?
-
Shipping
Standard shipments will ship via SF Express,USPS, FedEx or DHL depending on your location. Orders with shipping addresses in HONG KONG,Local will ship via SF Express You will receive a shipment notification email with tracking once your order has shipped.
-
Returns / Exchanges
- We want you to be 100% satisfied with your purchase from The Great Mistake. If for any reason you are not satisfied, we would be happy to issue a store credit, refund, or exchange for any returned merchandise. Returns/Exchanges are NOT accepted for sales items.
- Returns must be postmarked and mailed within 30 days from receipt of merchandise. Merchandise must be unworn with the original tags attached and in original packaging.
- Please include the original packing list with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email.
- We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.
- Please visit XXX to process a return. All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
-
Contact Us
The team at The Great Mistake is committed to providing quality customer service. If you have any questions, concerns, or feedback please contact us.
Please allow up to 1 business days to receive a response.